Accidents / Incidents 2 of 8

Responding to an emergency

Work site emergency / accident response:

  • using the mobile phone, dial 000 to alert emergency services, or dial 112, if out of range of mobile reception
  • keep calm and speak clearly.

Tell the person who responds to your emergency call:

  • site of emergency
  • your name
  • number of injured persons, and if you are injured
  • nature and range of injuries
  • whether an ambulance and/or fire truck may be needed
  • description of vehicle that will meet the ambulance and/or fire brigade at the emergency meeting point
  • action that has been taken so far
  • any other relevant information such as weather conditions, access restrictions etc.
  • do not cease communication until all necessary information has been passed on and checked
  • remain on stand-by for further instructions.